Terms of service

General terms and conditions of the company Trillionlady Label


§1 Applicability to entrepreneurs and definitions

. (1) The following General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of the order.

Consumer is any natural person who concludes a legal transaction for purposes that can be attributed predominantly neither to their commercial nor their independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

. (1) The following rules on the conclusion of the contract apply to orders placed via our Internet store http://www.trillionlady.de .

(2) In the event of the conclusion of the contract, the contract is concluded with

Trillionlady Label
Sandrina Önal
Pfeilstr 23
D-50672 Cologne
Register number
Register court

(3) The presentation of the goods in our Internet store do not constitute a legally binding contract offer on our part, but are only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer for him to conclude a purchase contract.
(4) Upon receipt of an order in our Internet store, the following rules apply: The consumer makes a binding offer to enter into a contract by successfully completing the order procedure provided in our Internet store.

The order is placed in the following steps:

1) Selection of the desired goods
2) Confirmation by clicking the buttons "Order"
3) Checking the information in the shopping cart
4) Pressing the button "Checkout"
5) Login to the Internet store after registration and entering the login details (e-mail address and password).
6) Checking again or correction of the respective data entered.
7) Binding submission of the order by clicking the button "order with costs" or "buy"

. Before the binding submission of the order, the consumer can, by pressing the "back" button contained in the Internet browser used by him, after checking his details, return to the Internet page on which the customer's details are recorded and correct input errors or cancel the ordering process by closing the Internet browser. We confirm the receipt of the order immediately by an automatically generated e-mail ("order confirmation"). With this we accept your offer.

(5) Storage of the contract text for orders via our Internet store : We will send you the order data and our terms and conditions by e-mail. You can also view the terms and conditions at any time at http://www.trillionlady.de. Your order data are no longer accessible via the Internet for security reasons.

§3 Prices, shipping costs, payment, maturity

. (1) The stated prices include the statutory sales tax and other price components. In addition, any shipping costs.

(2) The consumer has the option of payment in advance, cash on delivery, direct debit, PayPal, credit card (Visa, MasterCard, American Express).

(3) If the consumer has chosen payment in advance, he agrees to pay the purchase price immediately after conclusion of the contract.
If we deliver cash on delivery, the maturity of the purchase price claim with receipt of the goods.

§4 Delivery

(1) Unless we have not clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. The delivery takes place here latest within 7 working days. The delivery period begins in the case of payment in advance on the day after the payment order to the bank responsible for the transfer and for all other payment methods on the day after the conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item is also in the case of mail order purchase only with the handover of the item to the buyer to this.

§5 Retention of title

We retain title to the goods until full payment of the purchase price.


§6 Right of withdrawal of the customer as a consumer:

Right of withdrawal for consumers

Consumers are entitled to a right of withdrawal according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity:

Revocation instruction

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

In order to exercise your right of withdrawal, you must send us
Trillionlady Label
Sandrina Önal
Pfeilstr 23
D-50672 Cologne
E-mail accessories
by means of a clear statement (eg a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached sample revocation form for this purpose, but it is not mandatory.

Consequences of revocation

If you revoke this contract, we will reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct cost of returning the goods.

Financed transactions

If you have financed this contract by a loan and revoke the financed contract, you are also no longer bound to the loan agreement if both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender makes use of our cooperation with regard to the financing. If the loan has already accrued to us when the revocation or return becomes effective, your lender shall be subrogated to our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter shall not apply if the subject matter of the present contract is the acquisition of securities, foreign exchange, derivatives or precious metals.
If you wish to avoid a contractual obligation as far as possible, revoke both contractual declarations separately.

End of revocation instruction

§7 Cancellation form

Sample cancellation form

. (If you wish to cancel the contract, please complete and return this form)
To :
Trillionlady Label
Sandrina Önal
Pfeilstr 23
D-50672 Cologne
E-mail: Info@trillionlady.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)


Ordered on (*)/received on (*)


Name of the consumer(s) Consumer(s)


Signature of Consumer(s)


Signature of Consumer(s) (only if notice is on paper)




(*) Delete where inapplicable.

§8 Warranty

The statutory warranty provisions apply.

§9 Contract language

The contract language is exclusively German.


§10 Customer service

Our customer service for questions, complaints and complaints is available on weekdays from 11:15 to 18:30 at


Phone: +49 221 25892796

E-mail: Info@trillionlady.de



Status of T&C May.2020